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Customer Support

We are with you along the way

Precision measurement equipment requires maintenance, calibration and occasional support. Our local Customer Service Teams are available with regular, easy to reach Customer Support around the globe. Our teams can often assist you on-site. Emergency Service and Loaner Systems are available to you in critical situations. Spare Parts are available with next working-day shipment from local hubs in Europe, USA and Asia. 

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AMPS - Active Maintenance Protection and Security 
Make the most of your investment in quality control equipment - talk to us about AMPS - Active Maintenance. AudioDev offers four different programs to help you control costs, ensure your quality assurance is working and, most of all, to help you get your products to your customers in time and with the quality they expect. 

Read more: AMPS - Active Maintenance


Remote Support
We can offer remote support with NetOp On Demand remote Support, which is the next best thing to having help desk personnel at your computer with you – whenever you ask for it. Most importantly, NetOp On Demand Remote Control is secure, and it's a quick and cost-effective solution for you. 

Read more:  Remote Support  

 

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Contact us to discuss your customer support needs.   

Customer Service Europe (CATS)
helpdesk@audiodev.com
Tel: +46 40 690 49 31
Fax: +46 40 690 49 90

Customer Service (ETA)
eta-service@audiodev.com
Tel: +49-2452-96001- 0

More information about the ETA-products can be found at:
www.audiodev.de

Customer Service Worldwide
Contact your local representative:
Agents worldwide

 

AudioDev Sweden AB: Derbyvägen 4, SE-212 35 Malmö, Sweden, Tel: +46 40 690 49 00, Org no. 556765-1129
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